Privacy Policy 

1. GENERAL
Welcome to the Tuff-span website. You can visit the Tuff-span website without telling us who you are. The amount of information that you provide to Tuff-span will depend on the range and number of services that you choose to use. Particular sections of this Internet site may require you to send Tuff-span personal information, including your name and email address. It is our intention to inform you before we collect personal information from you on the Internet. By visiting Tuff-span's website, you are accepting the practices described in this Privacy Policy.

2. COLLECTION OF INFORMATION
Tuff-span recognises that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Information collected by Tuff-span will only be disclosed in accordance with the terms of this Privacy Policy.

Specifically Tuff-span collects the following information from its Internet site:

2.1 STATISTICAL INFORMATION
Tuff-span collects statistical information regarding the use of its website. This collection includes your computer's Internet Protocol (IP) address and the date and time of your visit. This information is collected to provide Tuff-span with information about the use of its site and to help it maintain and develop the site to provide better information to users.

2.2 COOKIES
Tuff-span uses cookies on its site. This involves the collection of personal information about you, including your habits when accessing the Tuff-span website and any personal information you provide in customising this site.

You can prevent this collection of information by disabling your web browser from accepting cookies. This will not prevent you from accessing the Tuff-span website, however it may prevent you from utilising all features in the Tuff-span website.

2.3 REQUESTED PERSONAL INFORMATION
At various stages you may be requested to provide Tuff-span with personal information including your contact details. Personal information will only be requested if it is necessary to provide a service to you or if it is necessary by law. Such a request may arise if you ask Tuff-span to provide you with information or provide you with a product.

In this instance you should read Tuff-span's Use and Disclosure policy in clause 3.

3. USE AND DISCLOSURE
Tuff-span will not use or disclose, and will use reasonable endeavours to prevent the use or disclosure of, information provided by a user to Tuff-span's website for a purpose other than the primary purpose of collection (a 'secondary purpose'), except to the extent:

that the secondary purpose is related to the primary purpose of collection and that you would reasonably expect Tuff-span to use or disclose the information for the secondary purpose (for example, the provision of your information to a supplier of Tuff-span products where you have requested such a product to be supplied);
that you have consented to the use of the information for the secondary purpose;
that information provided by you, including information relating to transactions, may appear in aggregate form for the purpose of providing statistical information within Tuff-span or to third parties. This information will not identify you;
necessary in order to enforce any of the terms of an agreement between you and Tuff-span;
that Tuff-span has reason to suspect that unlawful activity has been, is being or may be engaged in, and uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities;
required or specifically authorised by law;
provided in co-operation with any governmental authority

4. ACCESS AND CORRECTION
4.1 Where Tuff-span collects information from you, we will provide you with access to your information at your request except to the extent that:
the request for access is frivolous or vexatious;
providing access would have an unreasonable impact on the privacy of others;
the information relates to existing legal dispute resolution proceedings between you and Tuff-span, and the information would not be accessible by the process of discovery in those proceedings; or
providing access would reveal the intentions of Tuf-span in relation to negotiations with you in such a way as to prejudice those negotiations.
4.2 Where information about you is found to be incorrect, incomplete or out of date, Tuff-span will correct, update, erase or amend the information as appropriate.

5. LINKS FROM THIS SITE
Tuff-span may link to other Internet sites. It is important that you are aware that any such links are not subject to the same privacy policies and restrictions seen in this Privacy Policy. Please read carefully any policy documents or terms and conditions that appear on linked Internet sites before disclosing any personal information. Tuff-span is not responsible for any practices on linked Internet sites that might breach your privacy.

6. SECURITY
Tuff-span acknowledges that security is of paramount concern to you. Tuff-span stores your personal information in secure environments to safeguard it from misuse, disclosure, alteration or destruction.

By using the Tuff-span website you agree that the Internet is inherently insecure and that accordingly [Tuff-span] can only use its best endeavours to secure your personal information and cannot provide any definitive assurance regarding security of personal information. Tuff-span will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.

7. CHANGES TO PRIVACY POLICY
Tuff-span may, without notice, amend or modify this Privacy Policy by posting the amended Privacy Policy to the Tuff-span website.

8. FEEDBACK, QUESTIONS OR PROBLEMS
Tuff-span welcomes any feedback you may have regarding our privacy policy. If you have any questions or queries relating to the policy, or if you have any suggestions or problems, please send an email to tuffspan@bigpond.com Tuffspan Pty Ltd ABN 88 100 614 640